Description of Coaching
Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client. It is a thought-provoking and creative process that inspires the Client to maximise personal and professional potential. It is designed to facilitate the creation and development of personal, professional or business goals, and to develop and carry out a strategy for achieving those goals.
The Coach-Client Relationship
The Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising from the coaching relationship and their coaching sessions and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach.
The Client understands that coaching is not therapy and does not substitute for therapy. If at any point the Coach believes the Client would benefit from therapy, the Coach may suggest this.
Either party may choose to terminate or discontinue the coaching relationship at any time.
Confidentiality
The Coach agrees to keep all conversations and information shared by the Client private and confidential. No personal information will be shared with anyone without the Client's express permission. An exception will be made only if there is an imminent threat of serious injury to the Client or someone else. Any notes taken by the Coach are kept privately and securely and are not accessible to any third party.
Sessions
Coaching sessions will take place in person, by phone, or via video conference, depending on what works best for the Client and Coach. Each session is 60 minutes unless otherwise agreed in advance.
Rescheduling and Cancellation
Both parties agree to give at least 48 hours notice if a session needs to be rescheduled. Cancellations made with less than 24 hours notice, or missed sessions without notice, will be charged in full.
Payment
The fee is agreed prior to the commencement of coaching via email. Payment details will be provided separately. The Client is not locked into paying for all sessions upfront unless they bought an online package. Sessions are booked in advance to support consistency and progress, but payment is made session by session.
